4 Smart Tips to Make Sure Your Store is Safe for Customers During COVID-19

By Mark Ching
Businesses are already restarting operations to catch up on three months of lost revenue, on the condition that they will maintain safety standards to prevent the spread of COVID-19. Here are some tips on how to keep your store clean for your customers during the pandemic:
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1. Clean surfaces religiously

There is yet no confirmed timeline on how long the COVID-19 virus can survive on surfaces. Thus, feel free to wipe open surfaces as often as you can with a commercial disinfectant. You should regularly clean the following:

  • Shopping carts and shopping baskets
  • Checkout counters
  • Fridge doors and handles
  • Display tables
  • Any open surfaces that customers can interact or touch

2. Do more than a temperature check

Nowadays, it is customary for a security guard or a staff member to check the temperature of every customer entering the store to determine if they have a fever. However, it has been established that there are infected individuals who do not have a fever, so you have to train your staff to do a visual check for other symptoms, like:

  • Cough
  • Colds
  • Sneezing
  • Shortness of breath or difficulty of breathing
  • Chills
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3. Place essentials near the front of the store

It is smart to limit the time that your customers spend in your store. You may try placing all the items tagged as necessities near the door or the counters, so the customers do not have to go around the store to find them.

These items could be:

  • Rice
  • Canned goods
  • Instant noodles
  • Detergent
  • Alcohol

4. Start e-commerce

Don’t have an online store yet? It’s a great way to maintain or increase your revenue because your customers can order from your store even if they cannot be physically present. If you have doubts or questions about setting up an e-commerce site for your business, you can talk to the folks at MySuki so you can start right away.

Mark Ching is the Marketing and Design Head of iRipple. He previously worked in various roles in Imonggo for 10 years, starting as a customer support officer then later as a product manager.

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