How to Use Google Forms to Create a Free COVID-19 Contact Tracing Form – With QR Code

By Mark Ching

Businesses are now required to take the details of their customers even before they enter the store. This is a part of contact tracing, which aids to reduce the spread of COVID-19. Most stores ask customers to write on small pieces of paper, and the store staff spends time at the end of the day encoding the details into a spreadsheet.

But there is a faster and safer way. Learn how to use the free Google Forms and QR Code maker to allow your customers to encode their details via their own mobile phone.

Creating the form

1. First, go to Google Forms

Go to the Google Forms site and log in with your Google Account.

2. Click the Blank button to start a new form

3. Start creating your form

The first part of your form should ask the customer for their personal details. You can also add the field for the temperature check.

4. Create the second section

The second section should ask the customer about his experiences with the disease. Have they already felt symptoms? Have they been in contact with persons or areas with COVID-19?

5. Confirmation form

In the last section, add the following notice to the customer so they aware are their data is being taken for health purposes.

It looks like this in the customer view.

Once you are done with the form, you are ready to create the QR code.

(Need more help with form? View our sample here.)

Creating the QR code

1. Get the form’s URL

Get the link to the form that you made by switching to the customer view. Click the eye button on the upper right to do so.

2. Go to a free QR code maker.

We recommend QR-Code Monkey.

3. Paste the public URL of your form onto the field on the QR code maker

4. Click the Create QR Code button

Once the QR code is create, click the Download PNG button.

How to use the QR code and the form

1. Display the QR code in your store

Print the QR code that you downloaded and place it in the front of your store with instructions that customers should scan it with their phone so they can see the contact tracing form you made. The latest smartphones should have an automatic QR code scanner in their camera. If the smartphone of the customer does not have that yet, you can ask them to use the QR code scanner on chat apps like Viber.

2. View all the customer details on Google Sheets

At the end of the day, you can access all the inputted details on the form’s matching Google Sheet document. To access that, go to your form’s editing mode, go to the Responses tab and click the Sheets icon.

Mark Ching is the Marketing and Design Head of iRipple. He previously worked in various roles in Imonggo for 10 years, starting as a customer support officer then later as a product manager.